Frequently Asked Questions
Everything you need to know about our premium tableware and home decor.
How should I care for my Wedgwood fine bone china?
Most of our modern collections are dishwasher safe; however, we recommend using a gentle cycle and a mild detergent. Pieces with gold or platinum banding should be hand washed to preserve the metallic finish.
What is your return policy for international orders?
We offer a 30-day return window for all unused items in their original packaging. Please note that return shipping costs and any non-refundable duties are the responsibility of the customer.
Do you offer gift wrapping and personalized messaging?
Yes, we offer signature Wedgwood gift packaging and the option to include a personalized gift message at checkout, perfect for weddings, anniversaries, and special occasions.
How can I track the status of my shipment?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's portal to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.
Are your products covered by a breakage warranty?
We offer a 'Wedgwood Assurance' program on select tableware collections, providing a replacement at a discounted price if a piece is accidentally broken within the first two years of ownership.